Trust / Privacy

What we see. What we never see.

A privacy policy written to be read, not just filed. The list of what StandIn never collects is longer than the list of what it collects. Both lists are below.

Last updated 26 October 2026

01 · The Promise

Continuity, not surveillance.

The business model decides the shape of the product. Ours is subscription, paid by organizations that want their people's context to outlive the workday. That model does not require watching the people using it, and is actively harmed by it.

StandIn does not monitor people. StandIn does not track presence. StandIn does not read private messages, with one exception you control: if you turn on email replies for an away window, it reads the email colleagues send you during that window so your StandIn can answer. These are not marketing choices. They are an architectural constraint we enforce on ourselves.

02 · Collected

What we collect.

The categories below describe core service data. Optional analytics, including account-linked product events, are explained in the cookies and analytics section.

  1. i
    ✓

    Account information

    Name, work email, organization membership, and role. Used for sign-in, attribution, and access control. Nothing is enriched from third-party data brokers.

  2. ii
    ✓

    Published content

    Briefs and handoffs you explicitly write and publish, plus metadata you allowlist from connected systems: issue titles, PR statuses, calendar shapes. If you turn on email replies for an away window, the email colleagues send you during that window.

  3. iii
    ✓

    System records

    Audit events (who read whose brief, who changed a setting) and request logs for reliability. These never contain the substance of your content, only the shape of the action.

Video: nothing loads from YouTube until you press play. When you do, the player loads from youtube-nocookie.com and YouTube receives your IP address and browser details.

03 · Never collected

What we never collect.

Within the authenticated Standin product, these are design decisions we turned down, not features waiting to be built. Optional session replay on our public website is described separately below.

  • ✕Keystroke logs, mouse-movement, or typing-cadence metrics
  • ✕Screen recordings, screenshots, or window focus history
  • ✕Content from private DMs or private channels
  • ✕"Active" / "idle" / "in a meeting" presence signals
  • ✕Inferred sentiment, engagement scores, or productivity rankings
04 · Purpose

How collected data is used.

Data is used to answer work-context questions. The LLM retrieves already-published briefs and allowlisted metadata at query time, and generates a grounded response. The question, the answer and its sources are saved so your team can see what your StandIn said, and a copy is kept in Langfuse, the tool we use to check answer quality. We do not use your data to train public AI models, ours or anyone else's, and our LLM vendor contracts forbid it on their side too. Separately, with your consent, website and product analytics help improve StandIn. Product events use opaque identifiers and exclude work content; marketing measurement helps us understand campaigns. Refusing either does not affect product access.

05 · Access

Who can see what.

Project data is visible only to members of that project. Published briefs are visible to the team they were published to. Admins can manage membership and audit access. There is no manager dashboard for watching people. Every read of another person's brief is logged and visible in the audit trail.

06 · Retention

Retention and decay.

Briefs, questions, answers and audit events are kept while your organization uses StandIn, and deleted when it leaves. Copies of questions and answers in Langfuse, the tool we use to check answer quality, are kept until they are deleted. You can ask for deletion of your data at any time at [email protected], and we act on it within one month.

07 · Security

Security posture.

TLS 1.3 in transit. AES-256 at rest. Encrypted integration tokens. Logged audit events. Responsible disclosure welcomed at [email protected]. The full technical breakdown lives on the Security page.

Read the full security FAQ →
08 · Changes

Changes to this policy.

We may update this policy. If we make material changes, especially any that affect the Core Promise above, we will notify you via email and in-app banner. Minor clarifications will be versioned here with a changelog entry. You should not need a lawyer to read this page.

09 · Controller

Who is responsible.

StandIn is made by Foundry Systems, Amsterdam, the Netherlands. For the work data in your organization's StandIn (briefs, questions, answers and connected tools), your organization decides how it is used and Foundry Systems processes it on its behalf. For our website, sign-ups, emails you ask us for and optional analytics, Foundry Systems decides and is responsible. Contact us at [email protected].

10 · Legal basis

Why we may use your data.

  • Running StandIn for your organization: our contract with your organization, and its instructions to us (GDPR Article 6(1)(b) and Article 28).
  • Keeping StandIn secure and working, including error reports and audit events: our legitimate interest in a safe, reliable service (Article 6(1)(f)).
  • Website and product analytics and marketing measurement: your consent, which you can withdraw at any time in the cookie settings (Article 6(1)(a)).
  • Answering a demo request, contact form or estimate email you send us: the steps you asked us to take (Article 6(1)(b)). Newsletters only with your consent.
  • Records the law requires us to keep, such as invoices: legal obligation (Article 6(1)(c)).
11 · Recipients

Who receives data.

We use these providers to run StandIn. Each receives only what its job needs.

  • Supabase: database and file storage
  • Vercel: hosting
  • Anthropic: the language model that writes answers
  • Langfuse: keeps prompts and answers so we can check answer quality
  • Sentry and New Relic: error reports and service health, without request content
  • Nango: connections to your work tools
  • Resend: sending email
  • PostHog, Google Analytics, Microsoft Clarity, Contentsquare and LinkedIn: analytics and marketing, only with your consent

Some of these providers process data outside the EU, including in the United States. Ask [email protected] for the safeguards that cover each transfer and for the current list.

12 · Your rights

What you can ask for.

You can ask for a copy of your data, to correct it, to delete it, to limit how it is used, to object to its use, and to receive it as JSON. Write to [email protected] and we answer within one month. If your data is part of your organization's StandIn, we pass your request to your organization and help it answer. If you are named in a colleague's work or emailed a colleague who was away, your organization is responsible for telling you about it, and we help. You can withdraw consent for analytics at any time; this does not change what happened before. You can complain to a data protection authority: in the Netherlands, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl), or the one where you live or work.

Cookies and analytics

Analytics, session replay and marketing are separate, optional choices. Signed-in Analytics applies account-wide across the app, Slack and Teams; session replay and Marketing are browser-specific. Your choices do not affect product access. Change them in Privacy settings. Browser Do Not Track and Global Privacy Control block tracking in that browser; save Reject all to withdraw account-wide.

Website providers may receive cookie identifiers, device details, page URLs, interaction events and IP addresses. PostHog (EU hosting) receives only explicit product events: onboarding and connection outcomes, publishing, question delivery, response categories, durations and feedback ratings, with opaque account/workspace identifiers. PostHog keeps a minimal profile for each account/organization pair, including feedback ratings. We send no names, emails, content, raw provider identities or URLs to PostHog. There is no product session replay or automatic interaction capture. These identifiers are pseudonymous personal data, not anonymous data. After consent, the app stores a random session ID locally to group browser product events; it expires after 30 minutes of inactivity or 24 hours and resets on account, organization or consent changes.

Essential storage (always on)
Sign-in, security and privacy choices. Browser preferences and signed-in Analytics choices are saved for 180 days.
Analytics
Google Analytics measures public website use and never runs inside the app. PostHog, hosted in the EU, measures explicit product actions in the app and linked Slack/Teams accounts after account consent, without automatic capture or session replay. _ga*.
Session replay
Microsoft Clarity and Contentsquare record public website visits and interactions only after separate browser consent. They never run inside the app. _clck, _clsk, _cs_*.
Marketing
LinkedIn Insight measures campaigns. First-touch and last-touch cookies remember campaign and referral information for 90 days. li_*, bcookie, si_ft, si_lt.

Browser and account choices expire after 180 days. Attribution cookies si_ft and si_lt last 90 days. Provider cookies and stored analytics follow their configured retention periods and linked notices. Withdrawal stops future collection; it does not automatically erase previously collected data. Contact [email protected] for access or deletion.

Contact [email protected] to request access to or deletion of personal data, including data held by analytics providers.

Provider cookie and privacy notices

Read-only, sourced, and never as you.

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